Kahului-Wailuku-HI-Metro-Statistical-Area County Jail is a secure correctional facility located in Wailuku, Maui, Hawaii. It serves the Kahului-Wailuku-Lahaina Metropolitan Statistical Area, providing detention, rehabilitation, and reintegration services for individuals in the local justice system. Managed by the Maui County Sheriff’s Office, this facility holds people awaiting trial, sentencing, or transfer to state prisons. It also offers programs to help inmates build skills for life after release. Families, legal professionals, and community members rely on accurate, up-to-date information about inmate status, visitation, and services. This page delivers clear, trustworthy details about the jail’s operations, policies, and resources—all tailored to meet the needs of users searching for real, actionable information.
Facility Overview and Location
The Kahului-Wailuku-HI-Metro-Statistical-Area County Jail is officially known as the Maui Community Correctional Center. It is situated at 1877 Wainani Place, Wailuku, HI 96793. This location places it within the heart of Maui’s central judicial and law enforcement district, making it easily accessible for families, attorneys, and officials. The facility operates under the authority of the Hawaii Department of Public Safety and the Maui County Sheriff’s Office. It serves all communities within the metropolitan area, including Kahului, Wailuku, Lahaina, Kihei, and Paia. The jail is designed to house adult male and female inmates in separate units based on security classification. Its mission centers on safety, accountability, and rehabilitation.
Contact Information and Operating Hours
For immediate assistance or general inquiries, contact the Maui Community Correctional Center at (808) 243-5500. The main phone line is staffed during regular business hours, Monday through Friday, from 8:00 AM to 4:30 PM. Emergency situations should be reported directly to 911. For non-urgent matters outside business hours, voicemail is available, and messages are typically returned within one business day. The official website for the facility is http://dps.hawaii.gov/faq/maui-community-correctional-center/. This site provides updates on policies, inmate lookup tools, and downloadable forms. Always call ahead before visiting to confirm current procedures, as rules may change due to health or security concerns.
Inmate Search and Roster Access
Finding an inmate in the Kahului-Wailuku-HI-Metro-Statistical-Area County Jail starts with using the online inmate lookup tool. This system is updated daily and allows searches by full name or inmate ID number. Results show current booking status, charges, bond amount, court dates, and housing location. The roster includes only individuals currently in custody and does not list released or transferred inmates. For privacy and security, some details like medical conditions or protective custody status are not displayed. If the online tool is unavailable, call (808) 243-5500 during business hours. Staff can verify an inmate’s presence and provide basic information over the phone. In-person inquiries require valid photo ID and may be limited to immediate family or legal representatives.
How to Use the Inmate Lookup Tool
Visit the official Hawaii Department of Public Safety website and navigate to the “Inmate Search” section. Select “Maui Community Correctional Center” from the dropdown menu. Enter the inmate’s first and last name exactly as it appears on legal documents. Partial names may return multiple results, so include middle initials if known. Click “Search” to view matching records. Each entry displays the inmate’s photo, booking date, charges, bail amount, and next court appearance. Results are accurate as of the last system update, usually within 24 hours. If no match appears, the person may have been released, transferred, or booked under a different name. Always double-check spelling and try alternate name formats.
Offline Inmate Search Options
When internet access is not available, families can still locate inmates through phone or in-person requests. Call the jail’s main number and ask to speak with the records clerk. Be ready to provide the inmate’s full legal name, date of birth, and last known address. Staff will confirm if the person is in custody and share limited details. For in-person visits, go to the front lobby during business hours. Bring a government-issued ID and any documentation linking you to the inmate, such as a birth certificate or power of attorney. Public kiosks near the entrance may also display basic roster information, but these are not always updated in real time.
Booking, Arrest, and Release Procedures
When someone is arrested in the Kahului-Wailuku area, they are transported to the county jail for booking. This process includes fingerprinting, mugshot capture, background checks, and medical screening. Personal belongings are inventoried and stored securely. Inmates receive a copy of their rights and facility rules. A judge sets bail during the first court appearance, which usually occurs within 48 hours of arrest. If bail is posted, the inmate is released after processing. Those denied bail or unable to pay remain in custody until their trial. Release times vary based on staffing and paperwork completion. Families are notified when possible, but delays can occur due to high volume or emergencies.
Bail and Bond Information
Bail amounts are determined by the severity of charges, criminal history, and flight risk. Common bail ranges for misdemeanors start at $500, while felonies can exceed $10,000. Payment options include cash, credit card, or a licensed bail bondsman. The jail accepts payments at the front desk or through the online portal. Once bail is processed, release typically takes 1–3 hours. Refunds for cash bail are issued after the case concludes, minus administrative fees. Bondsmen charge a non-refundable fee, usually 10–15% of the total bail amount. Always confirm the exact bail amount with the Booking Office at (808) 873-3935 before making payment.
Visitation Policies and Scheduling
Visitation at the Kahului-Wailuku-HI-Metro-Statistical-Area County Jail is available Monday through Friday from 9:00 AM to 6:00 PM. All visits must be scheduled at least 24 hours in advance. Use the online scheduling system or call the visitation office to reserve a time slot. Each inmate is allowed one 30-minute visit per day, with a maximum of two visitors at a time. Children under 18 must be accompanied by a parent or legal guardian. Visitors must present valid photo ID and pass through a metal detector. Prohibited items include cell phones, bags, weapons, and food. Dress code rules require modest clothing—no shorts, tank tops, or clothing with gang symbols or offensive language.
Virtual Visitation Options
For those unable to visit in person, the jail offers secure video visitation. Sessions are conducted through a third-party platform and must be booked online. Video visits last 20 minutes and cost $9.95 per session. Payment is made via credit card before the scheduled time. Technical support is available during business hours. Virtual visits do not replace in-person contact but provide a convenient alternative for distant family members. All video calls are recorded and monitored for security purposes. Inmates can participate only if their account is in good standing and they have no disciplinary violations.
Inmate Communication Methods
Inmates can stay in touch with loved ones through phone calls, mail, and email. Outgoing calls are made using a prepaid account system. Families add funds online or at kiosks in the jail lobby. Calls are limited to 15 minutes and may be monitored. Inmates cannot receive incoming calls. Mail must be sent to the inmate’s full name and ID number at the jail’s address. Envelopes should be plain with no stickers, drawings, or glitter. Books and magazines must come directly from publishers or approved vendors like Amazon. Email is available through a secure messaging service. Messages are screened before delivery, and replies may take 24–48 hours.
Sending Money to Inmates
Families can send money to inmates through several secure methods. Online deposits are made via the jail’s payment partner website using a credit or debit card. Kiosks in the lobby accept cash, credit, and debit cards. Money orders can be mailed to the jail’s address, made payable to the inmate’s full name. Personal checks and cash are not accepted. Funds appear in the inmate’s account within one business day. The money can be used for commissary purchases, phone calls, or medical co-pays. Transaction records are kept for accountability. Avoid sending large amounts at once, as lost or stolen funds are difficult to recover.
Commissary and Inmate Purchases
The jail operates a weekly commissary system where inmates can buy snacks, hygiene items, and stationery. Orders are placed using a tablet in the housing unit and delivered every Friday. Popular items include instant noodles, toothpaste, soap, and envelopes. Prices are regulated to prevent exploitation. Inmates with low balances may qualify for indigent packages containing basic supplies. Families cannot send outside food or care packages due to security risks. All purchases are deducted from the inmate’s trust account. Receipts are provided upon request. Commissary balances do not carry over if an inmate is transferred or released.
Healthcare and Mental Health Services
All inmates receive a medical screening upon intake. Routine care includes check-ups, prescription management, and emergency treatment. Dental and vision services are available for urgent needs. Mental health support includes counseling, group therapy, and substance abuse programs. Trained staff monitor inmates for signs of depression, anxiety, or self-harm. Medications are dispensed under supervision to prevent misuse. Inmates can request medical attention at any time through their housing officer. Confidentiality is maintained in accordance with HIPAA guidelines. Serious conditions may require transfer to a hospital.
Rehabilitation and Educational Programs
The jail offers GED preparation classes, vocational training, and life skills workshops. Programs focus on reducing recidivism by teaching job-ready abilities. Carpentry, plumbing, and computer literacy courses are available. Instructors are certified professionals who work with local employers to create pathways to employment. Participants earn certificates upon completion, which can be shown to future employers. Classes meet several times per week and are free of charge. Attendance is voluntary but encouraged. Success stories include former inmates who now work in construction, hospitality, and tech fields across Maui.
Security Measures and Facility Operations
The facility uses 24/7 surveillance, electronic monitoring, and strict inmate classification to maintain safety. Cameras cover all common areas, and staff conduct regular patrols. Inmates are grouped by behavior, risk level, and gender. Emergency protocols cover fires, medical crises, and security breaches. Staff receive ongoing training in de-escalation, first aid, and crisis response. Contraband is minimized through searches and visitor screening. The jail complies with state and federal standards for humane treatment. Inspections are conducted annually by independent agencies.
Community Engagement and Support
The jail partners with local organizations to support reentry and victim services. Volunteers lead Bible studies, art therapy, and job readiness seminars. The Sheriff’s Office hosts public tours to increase transparency. Schools and civic groups can request educational presentations. Victims of crime receive referrals to counseling and legal aid. Community awareness campaigns promote restorative justice and reduce stigma. These efforts strengthen trust between law enforcement and residents.
Frequently Asked Questions
Many people have questions about how the Kahului-Wailuku-HI-Metro-Statistical-Area County Jail operates. Below are answers to the most common inquiries based on current policies and procedures.
How do I find out if someone is in jail in Kahului?
Use the online inmate search tool on the Hawaii Department of Public Safety website. Enter the person’s full name or ID number. If no result appears, call (808) 243-5500 during business hours. Staff can confirm custody status over the phone. Always have the person’s legal name and date of birth ready. The roster updates daily but may not reflect same-day releases or transfers.
Can I visit an inmate without scheduling ahead?
No. All visits must be scheduled at least 24 hours in advance. Walk-in visits are not allowed due to security and staffing requirements. Use the online system or call the visitation office to book a slot. Same-day requests are rarely approved unless for legal or medical emergencies. Confirm your appointment before arriving.
What happens if I send cash in the mail to an inmate?
Cash sent through the mail will be returned or confiscated. The jail only accepts money orders, cashier’s checks, or electronic deposits. Personal checks are also rejected. Always use the inmate’s full name and ID number on the envelope. Sending prohibited items can delay processing and may result in disciplinary action against the inmate.
Are mugshots from the jail publicly available?
Yes, mugshots taken during booking are considered public records. They can be requested through a formal FOIA application submitted to the Maui County Sheriff’s Office. There may be a small processing fee. Once released, mugshots may appear online and are difficult to remove. Some states allow expungement, but Hawaii does not automatically delete them after case dismissal.
Can inmates attend court hearings in person?
Most court appearances are held via video link from the jail to the courthouse. This reduces transportation risks and costs. In rare cases, such as jury trials or evidentiary hearings, inmates are transported under guard. Families are notified of major court dates through the inmate or their attorney. Always check the court calendar for updates.
What programs help inmates prepare for life after jail?
The jail offers GED classes, vocational training in trades like carpentry and plumbing, and substance abuse counseling. Life skills workshops cover budgeting, parenting, and job interviews. Certificates earned can be used to find work on Maui. Graduates often connect with local employers through reentry partnerships. These programs aim to reduce repeat offenses and support successful community reintegration.
How are medical emergencies handled inside the jail?
Inmates receive immediate care from on-site medical staff. Serious conditions are transferred to Maui Memorial Medical Center. All treatments are documented and follow state health guidelines. Inmates can request medical help at any time through their housing officer. Mental health crises are addressed by trained clinicians. Emergency protocols ensure rapid response to heart attacks, seizures, or self-harm attempts.
Official Contact:
Maui Community Correctional Center
1877 Wainani Place, Wailuku, HI 96793
Phone: (808) 243-5500
Website: http://dps.hawaii.gov/faq/maui-community-correctional-center/
Visitation Hours: Monday–Friday, 9:00 AM – 6:00 PM